1220 Privacy Policy —
Your Data, Our Protection
This policy explains how the 1220 platform collects, uses, stores, and protects the personal information of users in Malaysia. Please read it carefully to fully understand your privacy rights.
Effective date: January 2026. This policy is subject to periodic review.
1. Information We Collect
When you register or use the 1220 platform, we collect several categories of information to ensure our services run smoothly and securely for users in Malaysia.
Account Information
During registration, we collect your full name, phone number, email address, and date of birth. This information is used to verify your identity, manage your account, and confirm that you meet the platform's minimum age requirement.
Payment Information
To process deposits and withdrawals in Malaysian Ringgit (RM / MYR), we retain transaction records including your chosen payment method (FPX, Touch 'n Go eWallet, or bank transfer) and the bank account details required for processing. We do not store credit card numbers or other sensitive payment information directly on our servers.
Device and Browser Information
We collect technical information such as IP address, browser type, operating system, screen resolution, and access log data. This is used to detect suspicious activity, resolve technical issues, and improve the user experience across mobile and desktop.
Usage Data
We track platform usage patterns such as pages visited, games played, session duration, and game preferences. This data is collected in aggregate and used to improve 1220's content and overall platform experience.
2. How We Use Your Information
All information collected by 1220 is used for clear and legitimate purposes. We do not use your data for anything unrelated to platform operations without your consent.
- Account verification and security — verifying user identity during login, withdrawals, and other sensitive account actions.
- Transaction processing — enabling deposits and withdrawals in MYR via supported payment methods.
- Customer support — handling enquiries, complaints, and technical support requests more effectively.
- Legal compliance — fulfilling Malaysian legal requirements relating to financial records and identity verification.
- Platform communications — sending users important account notifications, permitted promotional messages, or policy updates.
- Platform improvements — analysing usage patterns to improve design, performance, and game selection.
We do not sell, rent, or trade users' personal data to any third party for external marketing purposes.
3. Cookies & Session Tracking
What Are Cookies?
Cookies are small text files stored on your device when you visit the 1220 platform. They help us identify your login session, save your gaming preferences, and keep the platform running smoothly during active sessions.
Types of Cookies Used
We use session cookies (which expire when you close your browser) and persistent cookies (stored for a set period to streamline login on future visits). We also use internal analytics tools to understand user navigation patterns — without sending this data to external advertising parties.
Cookie Controls
You can configure your browser to reject or delete cookies at any time. However, disabling certain cookies may affect login functionality and your overall experience on the 1220 platform. For detailed guidance on your browser's cookie settings, refer to your browser's documentation.
4. Data Storage, Security & Sharing
Security Measures
1220 encrypts all communications between your browser and our servers using SSL. Sensitive data is stored in protected environments with strict access controls. We conduct regular security audits and keep our systems updated to address the latest threats.
Data Retention Period
Account information is retained for as long as your account remains active. Financial transaction records are kept for the minimum period required under Malaysian law for audit and compliance purposes. When an account is permanently closed at the user's request, we will delete or anonymise personal data within a reasonable timeframe, except for data we are legally obligated to retain.
Third-Party Data Sharing
1220 does not share users' personal data with third parties except in the following situations: (a) authorised payment providers for processing MYR transactions, (b) Malaysian government authorities or law enforcement bodies upon a valid official request, or (c) financial auditors bound by strict confidentiality agreements. All third parties that receive user data are required to uphold security and privacy standards equivalent to those of 1220.
5. User Rights, Policy Changes & How to Reach Us
Access & Correction Rights
Every user has the right to access the personal information we hold about them. If you find any details to be inaccurate, you may update them through your account panel or by contacting our support team. We will process correction requests within a reasonable timeframe.
Right to Data Deletion
You have the right to request deletion of your account and personal data. Submit your request by emailing [email protected] with the subject line "Data Deletion Request". Please note that certain financial records may need to be retained under Malaysian legal obligations even after account closure — we will inform you of this when processing your request.
Changes to This Privacy Policy
1220 reserves the right to update this privacy policy at any time to reflect changes in law, technology, or platform operations. Any material changes will be communicated via in-account notifications or email. Continued use of the platform after changes are published constitutes your acceptance of the updated policy. This policy is governed by the laws of Malaysia, in particular the Personal Data Protection Act 2010.
Contact Us
If you have any questions, concerns, or requests regarding this privacy policy, please reach out to our team at [email protected]. We also encourage you to review our FAQ page us for answers to common questions about privacy and account security.
Your Privacy is Our Priority
Register for a 1220 account with confidence — your data is fully protected under this policy.